Refund policy

🐴 Ten-Four Ranch Co. Return & Refund Policy

At Ten-Four Ranch Co., every item is made to order with care, right when you purchase it. Because of this, we don’t keep stock on hand and cannot accept returns or exchanges unless there’s a mistake on our end.

We’re a small, family-run brand—thank you for understanding and supporting our business!

💥 Damaged or Defective Items

If your order arrives misprinted, damaged, or defective, please contact us within 30 days of delivery.

We’ll make it right with a replacement or refund at no extra cost.

📸 Please include:

  • Your order number
  • A clear photo of the damaged item
  • A brief description of the issue

Email us at tenfourranchco@yahoo.com and we’ll take care of it.